Meal services is all about patient satisfaction … a concept that is sometimes overlooked in today’s demanding healthcare environments. We look at every aspect of patient satisfaction and do everything possible to ensure we’re providing the best, freshest experience to each of our guests.
AVI works diligently to make our guests feel comfortable and welcomed. At every interaction, the AVI team greets our guests with a warm smile and welcome hello. We adapt to a wide variety of meal service styles including traditional tray lines, re-thermalization systems, spoken menus or Fresh Request room service programs. With every delivery approach, AVI guarantees the family difference with every meal we provide.
AVI patient meals are developed by skilled culinarians in-house and supported by an expansive culinary support team. Our recipes reflect traditional home-style favorites and zesty originals with a focus on utilizing only the highest-quality freshest ingredients available. Each selection is tested before it is deployed for taste, customer acceptance and ability to consistently execute.
Technology plays an integral part in the lives of the guests we serve. Only by maximizing technology can AVI deliver the most aggressive and cutting-edge hospitality program. Utilizing a blend of proprietary and industry-leading software programs, AVI is able to meet the needs of any healthcare environment.
Every healthcare environment is unique; from facilities and equipment to food service delivery style. AVI is nimble and adaptable, able to quickly change to any circumstance or environment we encounter.
Another point of differentiation is AVI’s commitment to local procurement. At Knox Community Hospital, AVI partners with Fowler Farms in Mount Vernon, OH to utilize fresh local pork directly from the farm. Taste the difference!
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