Sports and entertainment fans demand and expect an excellent experience when attending a special event. Whether it’s traditional concession fare or specialized retail venues, AVI delivers unmatched service, consistency and value.
We are confident that our concepts and focused service plan will generate the highest level of fan satisfaction. We believe our professional approach to concessions, coupled with our excellent reputation, will significantly increase not only revenues but also customer satisfaction.
We employ many specialized techniques to maximize revenue for every setting. Comprehensive training, adaptable processes and experience give AVI a competitive edge to increase through-put, serving more guests per event. AVI utilizes walking vendors, mobile technology and unique packaging to maximize sales.
Marketing is extraordinarily important in creating excitement in every venue. A team of experienced professionals develops a unique program including signage, displays and merchandising standards. Marketing managers work hand-in-hand with the culinary team to develop special menu offerings and promotions which stimulate sales, awareness, satisfaction and image.
Today’s organizations need complete peace of mind when it comes to a hospitality partner. We create this trust by keeping your fans and guests at the forefront with every decision and program. We guarantee total customer satisfaction, superior quality culinary creations, unprecedented value and operational excellence.
AVI operates the Quaker Steak & Lube located at the Cleveland Hopkins Airport.